Optivo Sub Domain Setup Guide

Why Use a Subdomain

Setting up a custom subdomain (e.g. id.yourdomain.com) allows Optivo to operate as a first-party service on your domain. This improves identification rates and ensures compatibility with browser privacy features.

DNS Configuration

1. Log in to your DNS provider
2. Create a new CNAME record:

id.yourdomain.com  CNAME  id.optivo.digital

SSL Certificate

Optivo automatically provisions an SSL certificate for your subdomain via Let’s Encrypt. This process typically completes within 15 minutes of the DNS record propagating.

Updating Your Pixel

Once the subdomain is configured, update your pixel source URL:

<script src="https://id.yourdomain.com/id.v1.min.js"></script>

Verification

After updating, verify the library loads from your subdomain by checking the Network tab in your browser’s developer tools. The request should show your custom subdomain rather than id.optivo.digital.